vistaprint image skewed/crosshairs and poor customer service all in one xmas bundle

"image skewed & crosshairs !!!"

Having seen the glitzy advert for vistaprint..i thought i would give them a try. They sent me 5 calendars that i ordered and all 5 of them had print crosshairs printed on the front cover of each calendar.
To make matters worse they even sent me a mousemat with a offset image of my children skewed to one side. 
Tried to contact support for over 3 days now with no return or offer of help... fed up with them and poor quality received... given up 

Without sounding too harsh my advice is dont use these clowns, they belong in the circus..!!